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Dennis E. Coates, Ph.D.'s Articles

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  • The Second Pillar of Reinforcement: Ongoing Feedback
    Most organizations arrange for formal feedback only once, expecting that this will result in the desired behavior change. The brain doesn't work that way. To change a work habit, motivated learners will need to work at it for months, and they'll need lots of feedback along the way to let them know know how they're doing.
  • The Truth: You're Neither an Extrovert Nor an Introvert - You're Both
    The old terms "Extravert" and "Introvert" oversimplify and wrongly categorize people. Current science has demonstrated that the average person has the potential to behave in both ways practically every day.
  • The Best Encouragement: Listening with Empathy
    In a world full of challenges and frustration, we what we need most of all is someone who will listen to us and understand what we're going through. But doing this well isn't so easy...
  • Keeping Weight Off: The Personality Connection
    You may lose weight, but will you keep it off? If that's your goal, you'll have to change some things. What will be easy for you? What will be hard? That depends on your personality...
  • The First Pillar of Reinforcement: Ongoing Learning
    The trainer was outstanding and everyone raved about the course? But will anything change? A year from now, will anyone actually be doing what was taught in the course? It turns out that whether people apply their new skills depends more on what happens after the course...
  • A Lesson about Advice and Encouragement
    When somebody tells you about their problems, usually all they want is someone to listen and understand.
  • A Few Words about Giving Advice
    A good heart may lead you to want to help someone in need. But giving people advice often causes more problems than it resolves. So what should you do instead?
  • What it Takes to Eliminate a Counter-productive Behavior Pattern
    If there’s no delete button for a behavior pattern, how can we replace a bad habit with a good one, if the bad habit has been reinforced over a lifetime?
  • The Brain is Where Your Personality Comes From
    If you understand the basic organization of the brain, you can see how personality is formed and why people have so much in common but in the end are so different.
  • Up Against the Wall
    When it comes to hard health choices, most people won't face the facts and decide to do the right thing until they're faced with dire consequences. Unfortunately, in many cases it will be too late.
  • Nurturing Character Strength
    Nurturing strengths of character in their kids is a big part of what it means to be a parent. Kids aren’t suddenly ready to handle responsibility just because they’ve come of age. They have to learn this from experience.
  • Empowerment: The Real Meaning of a Misunderstood Concept
    How can employees perform if they aren't empowered? Unfortunately, the concept of "empowerment" has been generally misunderstood by managers. If you don't know what empowerment means, how can you do it effectively?
  • Are You Really Ready to Lose Weight and Keep It Off?
    Anybody can lose weight, but the key is keeping off. That means making some lifestyle changes, and it's not easy to change habits of eating or exercise. It can be done, though. Lots of people do. Prochaska's model tells you whether you're ready to do all the work that will be needed to replace old patterns with new ones.
  • Skill Building: What Happens in the Brain
    Learning a new leadership skill, or any new behavior pattern for that matter, is something that happens in the brain. When you learn what that something is, you appreciate why it takes so much practice and repetition to ingrain a new skill.
  • Make a Deposit in the Bank Account of Self-Confidence
    People of great wisdom have spoken about the value of confidence for thousands of years. Self-confidence is earned through achievements, small or large. But you have to give yourself credit; you have to make a deposit in your account of self-confidence.
  • The Scientific Explanation for the Power of Hope
    Your body needs a strong immune system to heal itself. Hope is something that happens in the brain, and it triggers the distribution of hormones that are needed for regeneration.
  • Advice for People Who Are About to Receive Feedback
    To improve your performance, you have to know what you're doing well now and what you should be working on to improve. This is hard to determine without feedback. But if you don't ask for it, listen to it, show appreciation for it, accept it, and do something about it--you may discover that people are reluctant to give it to you.
  • To Capture Each Precious Moment You Have to Pay Attention
    Is life passing you by too quickly? Do you long for rich life experiences in which minutes seem like hours, or days? The key is awareness.
  • Building the Character of Young Children
    When children grow into adults, they need to be strong enough to live fulling, effective lives on their own. This should be the goal of parenting: to help kids grow stronger and better as people every day.
  • Does Training Change Behavior?...What the Experts Say
    For decades corporate executives have invested billions of dollars annually into training and development, and the result has been little or no change in behavior. This shocking waste of resources has been documented by experts during the past 29 years.
  • How Training Transfers to Business Results...Or Not
    The authors of "High Impact Learning" have some outside-the-box things to say about whether training transfers to changes in behavior and desired business outcomes.
  • What It Takes to Make Permanent Improvements in Leader Performance
    While it's crucial that organizations improve the way line leaders lead, the vast majority of leadership development programs result in little or no behavior change. This is because of a lack of understanding of how skills are formed in the brain and what it takes to establish this kind of learning. A new approach to professional development called Train-to-Ingrain is designed to make permanent changes in workplace performance.
  • Are You Risking Your Life With That Cell Phone Call?
    Authorities discourage talking on the cell phone while driving. There is a commonsense neurological explanation for why you may be risking your life when you do so.
  • Why Most Training Doesn't Transfer to Changed Behavior in the Workplace
    Most leadership and team training doesn't change behavior at all. So is the investment in leader development worth it? Once you know why most training doesn't "stick," you understand what it takes to ingrain improved workplace behavior.
  • The Payoffs for Self-Awareness
    You can't manage what you don't understand. Self-awareness gives you the ability to make the most of your strengths, work around the less emphasized areas and interact with others more effectively.
  • Personality Self-Awareness - A Doorway to Self-Improvement
    An essential first step to becoming a better, stronger person is being aware of your unique personality - what's emphasized in your thought and behavior patterns, and what's not.
  • Who's Accountable for Learning - Trainers, Learners or the Learners' Bosses?
    Traditionally, trainers are held accountable for the results of training. In truth, the learners themselves, as well as the learners' direct managers, have a major impact on whether training ultimately transfers to improved workplace performance - and they should be held accountable, too.
  • Senior Managers Are Accountable for Training Results, Too
    The conventional wisdom: Trainers should be held accountable for training results. The reality: Many people - including senior managers - play key roles to influence whether training translates to workplace performance and has an impact on business results.

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