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Keith Ready's Articles

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  • Reflecting on the Good Times
    I had arrived at the airport about 30 minutes before the required check in to catch an early flight home. It had been a very busy three days for me on an interstate trip with lots of meetings, business to do and new customers to meet. So I was glad to have the extra time to make my notes on what I needed to action when I got back to my office the following day. Equally, it is always a great feeling when you complete your 'to do' list, as well as the sense of control that comes from getting it out of your head and onto paper, or should I say into the laptop.
  • Unexpected Lessons
    Being on the road at 3.15 a.m. to drive 450 kms was not in my plans for the weekend. I had been looking forward to a relaxing couple of days to allow me to recharge my batteries in readiness for the busy week ahead that lay ahead of me.
  • After the applause, make time for words of praise!
    Any form of presentation, speech or address no matter how long or short it is can be challenging and nerve racking, particularly if you are not use to standing on your feet and talking in front of an audience. I am very fortunate in that I have been doing presentations and conducting training programs for many years, so I have got use to the challenge and nerves or butterflies in the stomach that always emerge and swell up inside of you in the days, hours and minutes before you speak.
  • Dancing with Friends
    Just recently I was invited to attend a function to celebrate the 25th anniversary of a business owned by a very good and special friend.

    I first met him when he started his business and have had the opportunity to provide my services to his company over those twenty five years, and in between I have stayed in touch with him on a regular basis.
  • Acknowledging a Special Treat
    'When someone does something well, applaud! You will make two people happy'
  • Love and music in their hearts
    People will forget what you said, people will forget what you did, but people will never forget how you made them feel
  • The Perfect Partnership . . . 30 years in the making
    It was a warm, humid and somewhat overcast Saturday afternoon with just over an hour left to play in the day, as I sat watching from the side line as my eldest son Simon opened the batting for his cricket team. Simon has played cricket for just on fifteen years and for many of those years he was an opening batsmen, but in recent times he has always preferred to bat lower down the order, so to open the batting is now very much out character for him.
  • Yusuf - He's My Brother
    Just recently I flew from Sydney to Melbourne for an early morning meeting followed by a series of additional meetings, all in the same office. It was one of those ' down and back in one day trips ', so fortunately I only needed to carry my brief case so I could go direct to the express check in, saving myself up to half an hour in a queue.

    Upon arriving in Melbourne at just after 7.15 a.m. I headed straight for the taxi rank to pick up a cab.
  • Enjoy Your Nectarine . . . and remember genuine service and quality product builds a great business
    I live in an area where there a number of what can be described as the traditional family run corner store. From my perspective, the success and viability of the corner store business is totally dependent on good product, good service and convenience combined with great people working behind and in front of the counter. In recent years there has been a resurgence in the corner store business, mainly because many of us are now extremely time poor and need convenience when we shop. Enough of the background, now to my story.
  • Attention to detail pays handsome dividends!
    A few years ago whilst working on the south coast of NSW, I stayed for a couple of nights at a hotel booked for me by my client and on my first night, I checked in around midnight.

    The registration clerk who greeted me at the reception desk offered to collect my bags from my car and then showed me to my room. During the couple of minutes that this took, he had found out a little about what I did and he was also aware that I was feeling hungry after a long and very busy day.
  • Broken Eggs and Shattered Glass
    Broken Eggs and Shattered Glass
    . . . with my sincere thanks to those late night pranksters!

    On a recent Saturday evening at around midnight, my wife and I were just about to turn out the light and go to sleep when we heard the sounds of a group of people talking in the street, outside our home. Then out of the blue came two loud thuds above our bedroom window, followed by the noise of laughter and people running away down our street.
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