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Kingston Amadan's Articles

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  • Benefits of Business Podcasting
    Mention podcasting and the image of someone sitting in their basement with a computer and microphone, dreaming of becoming a professional DJ, is what comes to mind for many. It may surprise you to learn that this emerging technology is actually becoming a mainstream marketing and communication tool for businesses, with the potential to make significant contributions to the bottom line.
  • Benefits of Podcasting for Educators
    Stroll across any school campus these days and you’ll see iPods, MP3 players and other types of portable media devices everywhere you look. These trendy gadgets have become a way of life for today’s students and a growing number of educators are starting to capitalize on it through podcasting.
  • What is Podcasting?
    Odds are you’ve heard the term “podcasting.” It was even selected by the editors of the New Oxford American Dictionary as the Word of the Year for 2005. But what exactly is it?

    In its simplest terms, podcasting is a method of publishing audio files to the Internet, which can then be automatically downloaded to a computer, iPod, MP3 player or other portable media device.
  • The Right Restaurant Supplier Can Make All the Difference
    Last month, I opened my third restaurant in twelve years. Anyone who knows anything about the restaurant business will tell you that success of that nature isn't easy to come by. I started out with a small diner on a not so busy intersection. By offering impeccable service, great food and a friendly decor, I have been able to expand my business to include additional eateries in higher traffic locations while maintaining a healthy profit margin.
  • Finding a Restaurant Equipment Supplier Crucial for New Restaurant Owners
    If you are in the restaurant business, you probably already know just how crucial it is to find a restaurant equipment supplier who can take care of your individual needs. For those who are considering opening a restaurant, finding a reliable equipment supplier should be one of your first priorities.
  • Restaurant Supply Should Be About More than Just Selling Equipment
    Over the course of my tenure as a restaurant owner and manager, I've had multiple pieces of equipment fail. Luckily, my equipment supplier has been able to keep things running smoothly in the kitchen by giving me advice on repairs or providing replacement units in a timely fashion. More than that, however, my supplier has helped me to set up my kitchens in such a way that makes food prep easy for my staff, which helps me to get the food out to my customers as quickly and efficiently as possible.
  • Refurbished Business Phone Systems an Excellent Way to Save
    Buying a business phone system can be an expensive endeavor, especially if you are operating a new business and aren't prepared for the expense. One way to help keep costs low is to purchase a refurbished business phone system. Refurbished systems are can save you a great deal of money, especially if you operate a multiple location business.
  • Handsets an Important Factor in Choosing Business Phone Systems
    By necessity, business phones are usually a bit more bulky than regular phones. Although technology has greatly reduced the size of business phones in recent years, ergonomics hasn't necessarily caught up. Of course, when choosing a phone system, some manufacturers' trunk equipment setups will limit the types of handsets that can be used along with them. For the most part, however, choosing which handset your company will use is entirely up to you. Features are certainly important, but believe it or not, so is feel.
  • Administrators Becoming More Savvy in Programming Business Phone Systems
    When I was new to the retail end of the telecommunications business, most of my customers expressed the same opinion when it came to programming their phone system. Back then, programming a business phone system was a lot like trash collection...administrators just wanted you to deal with it and involve them as little as possible. My, how the times have changed, and for the better, I'd say.
    Today, most of my customers are already aware of the features of their new phone system before it is even installed.
  • Buying Business Phone Systems Doesn't Have to be Complicated
    As a purchasing manager, it's my job to make sure that the items purchased for my company will not only meet our present and future needs, but that they will do so in a cost effective manner. With some items I am charged with obtaining, it's simply a matter of price. I look for the lowest price at the highest level of quality. I am often put in a position to make qualitative judgments on the merits of different items, including things as trivial as the adhesive used on the back of sticky pads.
  • How to Save Money When Buying Inkjet Cartridges
    Purchasing ink cartridges for professional and consumer printers can be a costly endeavor. With many desktop printers costing less than the ink cartridges needed to run them, the search for affordable ink has never been more necessary than now. Unfortunately, many individuals and purchasing managers alike are unfamiliar with ways they can reduce their ink expenditures while getting the products they require. First and foremost, ink will almost always be less expensive when purchased from an online source.
  • Cellular Ties in to Business Phone System
    The roving sales reps at my company have something to be happy about. We recently updated our phone system to allow them to use the full resources of our office phone system from their cell phones. All information that they receive at the office is instantly transmitted to their mobile phone no matter where they are. This has greatly simplified their lives in a big way. Our regional reps used to have to check in at the office by phone several times throughout the work day in order to get their messages. This was necessary because our old phone system simply didn't have the modern features to allow our reps to effectively communicate with our clientele from the road.
  • Basics of Multi Line Commercial Phone Systems
    While most commercial phone systems offer standardized features such as voice mail, call forwarding, transferring and hold music, not all are created equal. With three different options for businesses, it's important to understand that the phone system you choose should be reflection of your businesses size and where you expect to be several years down the road. If your company has a very small number of employees, a KSU-less system might be the right choice. KSU-less systems offer a high degree of functionality for a much lower initial investment. KSU-less phones are not tied together in the sense that traditional phone systems are. Instead, the actual handsets provide commercial phone system features, instead of connecting to a central control unit.
  • A Good Business Phone System Can Help Streamline Customer Service
    Let's face it; customer service is an important part of a successful business. I would even go as far as to say it's the most important part of a successful business, especially one that utilizes the telephone as its main source of communication between it and its customer base. Fortunately, new technology in business phone systems has made obtaining stellar customer service marks as easy as can be. More and more administrators are monitoring their employees' interactions with customers in order to improve customer service.
  • A Line for Every Extension
    I recently replaced the business phone systems in the company I own to accommodate the needs of my staff. I wish I could say that it was to accommodate the needs of our customers, but sadly, that isn't the case. You see, our old phone system had many more extensions than we had lines for. It was built with the assumption that inter-office communications would be utilized more than incoming and outgoing calls. Since my company deals primarily with internet business and doesn't do much in the way of transactions over the phone, the system I put in place in the late 90's had served us well until very recently.
  • Restaurant Supply a Lifesaver for Caterer
    A few years ago, I was working as a catering manager of a local historic hotel. The hotel had been in terrible condition for many years until a group of investors purchased it and began the long arduous process of renovation. They were able to get the majority of it renovated before the funding started to run out, at which time they opened for business to offset some of the costs of ownership. As a result, all of the rooms, lobby and ballroom were completely renovated, while the restaurant was still in a sorry state. Since the ballroom was booked for events, I was hired to cater, using the kitchen in its un-renovated condition.
  • Restaurant Supply Can Help With Effective Time Management
    The restaurant business is quite unlike any other. Many people who fantasize about owning or running a restaurant have no idea what an incredibly painstaking and time consuming endeavor it can be. Those who do take the plunge into restaurant ownership quickly learn what it means to take on multiple responsibilities.
  • Tips for Entrepreneurs Opening a Restaurant
    As entrepreneurial enterprises are concerned, opening a restaurant is by far one of the hardest endeavors to undertake. While the rate of restaurant failure isn't nearly as bad as it's purported to be, restaurants do fail at a much higher rate than many other types of self starter business. For that matter, even franchised restaurants (usually the smaller "fast food" variety) have a failure rate just a few percentage points below self starters.
  • How to Sort Out the Complications of Purchasing a Business Phone System
    Purchasing a business phone system can be difficult, especially if you are unfamiliar with your current business phone system and with what your available options are. Familiarizing yourself with modern business phone systems can yield big dividends when it comes time to upgrade, expand or replace your current system. You will obviously need to know about the different types of phone systems available for offices and figure out which one you have. The three major types of commercial phone systems on the market today are key systems,
  • Things to Consider When purchasing Commercial Phone Systems
    As a retailer for commercial phone systems, I am often asked what criteria should be considered when revamping or replacing a business phone system. While there are many individual considerations that are specific to each situation, most of these fall under the umbrella of knowing what you have and what you need, and finding the best price.
  • Purchasing Business Phones Doesn't Have to Hurt
    Finding the right business phone distributor can be a lot like dating. Inevitably, you will go through your fair share of undesirable suitors before finding the right one. Not only that, the process itself will be well beyond nerve wracking for most. Long after you have decided that one or another retailer or wholesaler is not the one who you should entrust your business to, you will still likely be getting phone calls from them. Still, just like dating, eventually you will find that special someone.
  • The Shelf Life of a Small Business Phone System
    Nothing lasts forever, or so they say. This can be especially true when it comes to small business phone systems. Most experts will tell you that the average life of a business phone system is five to seven years, although this can vary greatly depending on the type of business and what sort of growth they have experienced within that time frame. A company that is rapidly expanding will likely out grow an existing phone system, provided they are unable to expand it sufficiently, within a short amount of time.
  • Special Considerations for Small Business Phone Systems
    Small businesses have special needs, especially in comparison to larger, more established companies. The term "small business" often really refers to "new business", in that many small businesses that have been around for a while are as large as they are likely to ever become simply because of the type of business they are. Some small businesses, however, are destined to become large businesses. These companies in particular need to weigh the considerations of their unique situation when purchasing a business phone system. Knowing one's options when it comes to business phones can save a substantial amount of money and time.
  • Upgrading Your Business Phone System
    Upgrading a business phone system is, whenever possible, a much more cost effective alternative to replacing a business phone system. Replacing a business phone system can be an expensive and time consuming endeavor, to say the least. The biggest obstacle most businesses face when upgrading is that many business phone systems are expandable to a limited degree. Some systems have limitations that will force a business to completely replace their existing equipment. For this reason alone, it is essential that businesses consider both their current and future needs before making a phone system purchase.
  • Restaurant Equipment Supplier Helped Reduce Loss Liters
    I was out with friends for dinner on one of the rare nights I give myself off, talking about the restaurant business. We had a wonderful evening and as the night wore on, decided to stay and close down the bar. At his bar, we met some interesting ladies and quickly struck up a repoire with them. In the course of the usual banter, we all identified ourselves by what we do professionally.
  • Proper Preventive Maintenance Starts With Knowing Your Restaurant Equipment
    Several weeks ago, I was forced to replace a very expensive piece of equipment at my bistro. A convection oven that I inherited with the building suddenly stopped working. I called a repair service and the machinery medics were quickly dispatched. Unfortunately, the news was grim... I would need to purchase a replacement unit. The technicians that came out were unable to repair it. In fact, they had no idea
  • The Importance of a Knowledgeable Restaurant Equipment Supplier to Your Business
    It was early on a Friday night, and already the front of the house was packed. My kitchen looked like a beehive, and as usual, my whole staff was working furiously to keep everybody happy. It's a necessity both they and I have come to live with as a result of our setup. You see, our kitchen is entirely too small for the amount of business we get. Because of my location, which I wouldn't give up for the world, there's not a lot I can do about it.
  • Business Phones Keep Up With Changes In Technology
    The basic premise that defines a business phone has been simple and well stated for many years. Business phones, unlike home telephones, need to be able to handle a large call volume and provide functionality that is useful to the end user. This usually includes the ability to field several calls at the same time, put people on hold when necessary, and direct phone traffic to wherever it needs to go.
  • The Market for Used Business Phone System Equipment
    Business phone systems and the companies who sell them exist in a world all their own. The competition is stiff, with several different retailers and wholesalers carrying the same brands. The competition for used and refurbished business phones and business phone systems is even fiercer, as many companies are searching for equipment that can be used to expand their current system. Often, phone and phone system manufacturers engineer their products so that they aren't universal and will not work with a variety of other products.
  • My Experience Buying a Business Phone System
    As the office manager for a small insurance company, one of the many duties I perform is purchasing. This normally involves stopping off at the local office supply store for pens, paper clips, printer paper, ink and toner. In other words, I'm not exactly entrusted with making high level, crucial decisions when it comes to purchasing. In fact, we used to have one of the secretaries do it. Unfortunately, when she retired, the onus fell on me. Because of this, I was somewhat surprised when word came down from the higher ups that I was to be in charge of choosing a new business phone system.
  • The Look of Modern Business Telephones
    Modern business telephones have come a long way from where they started, both technologically and esthetically speaking. Looking at some of the previous offerings from days gone by, I am reminded that the business world is one of form over function. In other words, business phones are engineered to simply to work reliably and for long periods of time, not to look pretty. Still, there is very little charm, even from a nostalgic point of view, in older business telephone systems. Thankfully, the phones have changed over the last several years.
  • Handling the Purchase of a Business Phone System
    Purchasing a business phone system is not an easy endeavor, but with the right mind set and a little knowledge about business telephones, you can find a viable, budget friendly solution to your business' communication needs.
    One of the first decisions you will need to make is whether or not to go with a key system or a Private Branch Exchange (PBX) system. Depending on how many individual stations you need and how rapidly you expect your company to grow, one of these two options should fit the bill.
  • Business Phone Blues
    I work for a specialty after market auto parts retailer. We have no showroom, so around twenty percent of our business comes from the Internet while eighty percent comes from the telephone. We send out catalogs to those who request them or anyone who has placed an order in the last year. We also advertise in the back of automotive magazines. Needless to say, telephone sales are truly the lifeblood of our business. As of late, however, I've been wishing that weren't the case.
  • Gift Baskets A Great Way to Celebrate Easter
    Easter is such a special time of year. I can recall fond memories of Easters past when my mother and father would hide brightly colored eggs in the yard and send my sisters and I out to find them. What joy we had running around the yard, looking in every nook and cranny for the eggs we had hand decorated together as a family. As I recall, whoever found the most always received a special gift, usually a dollar or two. That was a lot of money to us kids in those days. After the hunt, we would eat dinner together and then my parents would give each of us an Easter basket.
  • Finding the Right Equipment Supplier Paramount to Success in the Restaurant Industry
    Most companies with any degree of overhead know that finding the right supplier of products necessary to run their business is of the utmost importance. For most businesses, it can mean a substantial savings and reduce the headaches often associated with searching for a reliable equipment dealer. For restaurants, however, finding the right equipment supplier can mean the difference between success and failure in the industry.
  • Hall Cabinets, Benches and Accent Chests Increasing in Popularity
    I remember the 70's very well. Hallways in houses and apartments were almost always decorated the same way. There were two options. Option one was no decoration at all, just barren hallway. Option two was a variation on the theme of family pictures cascading down a staircase wall in a forty-five degree line. You remember those houses, don't you? Like me, you may have even lived in one. A hallway, entry way or foyer decorated with family pictures. Wow, doesn't that take me back...
  • Web Furniture Retailers Embracing Art Yet Another Reason to Shop Online
    It seems that once again, the virtual world has outperformed the real world. Online furniture retailers are offering canvas transfers and prints from respected artists alongside their furniture.

    I have to confess, I am an avid online shopper. Being a New Yorker, there are two elements to the online shopping experience that make it so much better than going to a local retailer. The first, unquestionably, is convenience.
  • Purchasing Inventory Management Software for Process Manufacturing Businesses
    Reducing inventory management costs is an essential and integral part of any business, but none more so than in the process manufacturing business. Proper inventory management can make a real difference in obtaining and retaining a competitive edge in the sales markets for the particular products a company offers. Modern inventory management is often much more complicated than the once standard practice of simply keeping abreast of inventory levels and costs.
  • The Importance of Customer Service When Purchasing Process Manufacturing Software
    Process manufacturing software is the lifeblood of the chemical and food production industries. Products from paint to peanut butter are manufactured using some level of process manufacturing software applications, and for good reason. Process manufacturing software can make the almost impossible task of keeping track of formula characteristics such as the substances used, the units of measure for each substance and formula instructions, as easy as data entry will allow.
  • Purchasing Process Manufacturing Software
    Process manufacturing software is vital to process manufacturing businesses who produce goods to be sold on the market. While there are many companies who produce (and even more who distribute) software of this nature, not all software applications are equal in capability or in scope. Choosing the right combination of software for your individual business needs is paramount to successful integration into your manufacturing operation.
  • MSDS Availability for Chemical Manufacturers
    Material Safety Data Sheets are an important part of the chemical manufacturing business, not only from a safety standpoint, but from a regulatory standpoint as well. Chemical manufacturers must make Material Safety Data Sheets available for all clients and products when applicable. In order to provide the proper documentation and labeling, chemical manufacturers must rely on MSDS generating software.
  • More and More Designers Using Interior Design Software for Commercial Projects
    Taking cues from the print design world, which went from the utilization of drawing boards, acetate, razorblades and photocopiers for most of their work to switching everything to programs like Quark Express, Photoshop and Illustrator, the interior design world is moving towards the virtual world. Interior designers wanting a better way to keep the various aspects of their very complicated business together are relying on programs that let them budget their projects, plan their interiors
  • The Modern Influence of Art on Fashion
    Fashion has enjoyed, and often later lamented, it's synergistic bond with the art world over the last century. From the Cubist motifs of Art Deco era dress to the Minimalist expression that exposed itself in clothing two decades after the movement ended, art and fashion have proven themselves to be less strange bedfellows and more passionate lovers who occasionally don't get along.
  • The Rise of Social Conscience in Art Inspired Fashion
    Art can be a means of reconstructing experiences, communicating emotions or echoing the sentiments of individuals or the masses. From the ancient to the modern, artistic works have run the table from simple observations on life to biting social commentary. The growing segment of contemporary artists who bravely showcase their displeasure with the current state of affairs using creation as an inspiration for positive social change are turning up in the strangest of places, even the world of fashion
  • The Politics of Fashion
    Everyone knows that clothes make the man. From the executive suits that litter Wall Street like the remnants of a ticker-tape parade to the coveralls and work boots worn by construction workers and mechanics, clothes tell the story of who we are and where we're going. Even when the workday is done, what we choose to wear on our own time is still a reflection of our personalities. From the sweat-suit to the wet-suit, our clothes are meant to be not only functional, but forthcoming as well. Clothes tell others what we like, and often, how we spend our time.
  • The Merger of Art and Designer Clothing
    The human figure has been portrayed in art for centuries. From the anatomically precise sketches of pre-modern Da Vinci and post modern sculpture of Damien Hirst to the telling facial expression and body language of Caravaggio, the human form has been explored and exploited both inside and out.
  • The Anxiety of Everyday Life
    Many people I know claim that life stresses them out, and for all I know, they're probably telling the truth. Some, however, often say they feel anxiety over the major issues in their lives. When I hear this, I can't help but smile. You see, I suffered from generalized anxiety disorder for most of my life. While they may experience brief episodes of worry over life altering events that anyone would worry about, I would often find myself anxiously worried about everything.
  • My Battle with Bipolar Disorder
    Since my early twenties, I have suffered from bipolar disorder. I am now in my mid-forties and have managed to keep it under control through the use of medications as well as the support of my friends, family and my wonderful and compassionate husband. Unfortunately, it took a long time to get to the point I am at now.
  • Recognizing the Symptoms of Bipolar Disorder
    Bipolar disorder is a treatable brain disorder marked by extreme shifts in a person's mood and disposition. Periods of intense mania are followed by bouts of severe depression, often with periods of normalcy in between. While on either end of the spectrum, sufferers of bipolar disorder often find it difficult to concentrate and maintain functionality sufficient for leading a productive life.
  • Lifelong Depression
    I have suffered from depression for as long as I can remember. My earliest childhood memories are tainted with the ominous presence of my illness despite growing up in a very loving home with two kinds and nurturing parents. After a divorce in my early thirties, I found myself unable to cope with the feelings of sadness that had permeated my existence and often left me unable to get out of bed.
  • Understanding Anxiety Disorders
    Anxiety disorders can have a devastating effect on those who suffer from them. Left untreated, anxiety disorders often inhibit an individual’s ability to function normally in everyday life. Anxiety disorder may also be a source of additional tension caused by the strain the condition places on personal and professional relationships.
  • Living with Depression
    Depression is a psychological, biological and environmental problem that has affected millions of people, both directly and indirectly. People suffering with depression often have difficulty functioning normally, and frequently experience problems in their everyday lives as a result. The emotional toll of depression can shatter families;
  • The Accidental Gift Basket
    My husband and I recently had a baby, and family and friends have been dropping by regularly to visit and see our new addition. We live near my family, so they've been over almost every day while my husband's family is spread out all over the United States. Since his family can't exactly drop by for obvious reasons, we've gotten a lot of cards, letters and gifts in the mail.
  • Phone Games of the 21st Century
    I recently had reason to call my phone company in order to inquire about some charges that were showing up on my bill. I first reached an automated message that told me to press one for English, which I did, followed by a menu with several options. Of the available options, none involved speaking to an actual human being.
  • Remote Calling Function is Priceless
    As a salesman, I'm out of the office about forty weeks during an average year. The nature of my business is such that I am not only unable to be contacted at all times, but really wouldn't want to be even if I could. Our office utilizes a remote calling function with our business phone system that allows me to receive all my messages from my desk phone.
  • Bunk Bed Basics
    Bunk beds are a great way to fit two beds into a smaller space, or to maximize the floor space of a shared room. There are now bunk beds available with storage drawers, roll out mattresses and even some that double as desks and workstations. All the additional amenities that bunk beds now offer are certainly something to be considered, but nothing is more important when purchasing a bunk bed than safety.
  • Game Tables have Come A Long Way
    When I was young, my family had a game table in our basement that my siblings and I all enjoyed. We played chess and checkers just about every night to amuse ourselves and I can still recall many fond memories of conversations we had while seated around that table. My mother would always want us to play upstairs where she could keep a better eye on us, but that would have meant bringing the game table upstairs as well. Unfortunately, that wasn't a possibility.
  • Valentine's Day a Perfect Holiday for Gift Baskets
    Many people associate gift baskets with Christmas, Easter, housewarming or job promotions, and rightfully so. Gift baskets are wonderful gifts for these occasions and many others. Gift baskets also make a great gift for Valentine's Day. With so many gift baskets available now for specialty gift giving, it's no wonder people are starting to discover that Valentine's Day is the perfect holiday for gift baskets.
  • The Importance of Holding
    I now understand the importance of holding. No, I'm not talking about two lovers caressing each other tightly in front of a fireplace (although that is also certainly important, fireplace or not). I'm talking about being put on hold when doing business over the phone. I recently took my automobile in to be serviced at my local garage.
  • Muzak for the Business Phone System Ruined My Favorite Songs
    When someone calls my office, there's a good chance they will be put on hold. We don't want to put anyone on hold; it's just a necessity that arises from being busy. When people who call are put on hold, they are greeted with a short message telling them how much we regret having to make them wait, followed by the soothing sounds of Vivaldi, Wagner, Bach, Brahms, Beethoven and others.
  • Bunk Beds Change, People Don't
    I remember vividly the day my family moved from Cedar Rapids, Iowa to Chicago. I was all of ten years old and like any child would be, excited to see the city. My father had received a promotion at the bank he had worked at since well before I was born and we were now leaving the relative comfort of our home for an apartment on Michigan Avenue.
  • My Jewelry Armoire
    The older I get, the harder I find it to throw things away. By far, clothes are the most difficult for me to get rid of as I keep thinking that I will have occasion to wear again what hasn't been worn in years. Despite my reluctance, I decided to go through my wardrobe and donate anything I hadn't put on in over a year.
  • Replacing and Upgrading Business Phone Systems
    Business phone systems can be simple or complex, depending on the number of lines and desk units to be installed. With a little forethought, purchasing a business phone system can allow you to have an expandable platform that is easily capable of handling the growth your company may experience. Many business phone manufacturers make equipment that is only useful within their product line. For this reason, it is essential to examine what products are offered to make sure that your needs will be met both today and several years down the road.
  • Customer Service for Business Phone Systems
    Working in a law office often means long hours and late nights, especially doing probate work. Getting in before seven A.M. and staying until well past business hours, I assumed that I would always be available for whoever might call me. Recently, my office switched our business phone system and I started to notice a drop in the number of calls I was receiving each day.
  • Civilization 4 and Why I Hate My Office Phone
    If you're familiar with the strategy PC gaming series "Civilization", you probably know that it's only slightly less addictive than crack. I've never tried crack, but the "word on the street", so to speak, is that it's a bit hard to let go of. I recently purchased Civilization 4, which is the latest in the Civilization series. That in itself isn't so interesting, but what happened to me at my job as a result of it most certainly is. I work as a network administrator for a large insurance company in Illinois.
  • Taking Business Phone for Granted
    Located in Manhattan, my company occupies a small space in the basement of a upper east side brownstone. Because the space is so limited, we store our servers and phone equipment in the boiler room. I know what you're thinking, and you're absolutely right. It's not a good idea to put your most expensive equipment in a tiny room that feels like the foyer to hell.
  • Used Phones for the Small Business
    I recently updated the phone system for my business. We're a small company with just a handful of employees in an office about the size of a two car garage. We do a lot of business over the phone and although we could handle the call volume with our old system, I still felt (and was informed many times) that it was antiquated and hard to use.
  • New Business Phone System Makes the Difference
    My small business was growing in almost every way imaginable. Every way except the bottom line, that is. My company primarily does business over the phone, with over ninety percent of our sales coming across our telephone lines. When our call volume started to increase late last year, I hired several new employees to man our existing phone system. We updated our computer software, desktops and server to make order processing substantially smoother.
  • The Phone From Hell
    Last April, our office secretary retired after thirty-seven years on the job. I had been around as department manager for the last fifteen of them, and I knew we were going to have an impossible time replacing her. She was unbelievable, to say the least. My impression of her was that God himself would have been jealous of her organizational skills. She had slowed down a bit as we all do after so many years in the same position, but she knew the ins and outs of our office so well that she was able to make her very complicated job seem effortless.
  • Head-set on Embarrassing Myself
    My job is not stressful, I would say, just demanding. I answer the phone for a brokerage house on Wall Street. I enjoy my job, but I was having a problem keeping up with the volume of calls that come across my desk everyday. My supervisor noticed that I was having problems and suggested that they could provide me with a headset, if I thought it might help. I figured it would be worth a shot, so I asked for one.
  • Caller ID of Death
    As a broker, there is an unwritten rule that you don't steal clients from a co-worker because we all work on commission. Our office phone system works in such a way that if a desk is unmanned, the call will be transferred to another desk until it is picked up. When I get a call of this nature, I can pull up the investor’s information and see exactly what has portfolio holds and who he normally deals with
  • Tips on Purchasing Business Phone Systems
    After recently updating our office phone system, I have a few pieces of advice to share about purchasing an office phone system. We thought we did enough research to make this a simple purchase and installation, but found out later that we really had little idea of what we were getting into.
  • Speakerphone Embarrassment
    A few weeks ago, I was talking to one of my co-workers about several projects we had been working on in the past few months. I put her on speakerphone so that I could have both hands free for pulling up data on my desk PC. A few minutes later, another co-worker entered my office with a report pertaining to one of our projects which we had been anxiously awaiting. The co-worker who handed me the report was silent, seeing that I was on the phone.
  • Gift Baskets Offer a Variety of Holiday Treats
    It never fails that each and every year, I have a hard time deciding what to purchase for friends and relatives around the holidays. Lately, I've been sending gift baskets as these are the one gift that I know will be appreciated. There are two reasons why I feel a gift basket is a wise choice, especially for holiday gift giving. The first reason is that gift baskets can be tailored to suit any taste or any person. There was once a time when "gift basket" meant fruit and fruit alone. Thankfully
  • Gift Basket Gets the Attention
    Over the Thanksgiving holiday, our family found itself in an odd situation. My husband had recently been promoted within his company, which resulted in our moving to a new city. We made the move in mid-November, which made planning for Thanksgiving virtually impossible.
  • Gift Basket Surprise
    I received a gift basket from my mother-in-law several months ago, who told me in advance she was sending it. My traditional view of gift baskets is not necessarily a good one. The phrase "gift basket" conjures up pictures in my head of summer sausages and Florida fruits that eventually go bad for a lack of being eaten. I can now say, unequivocably, that the stereotype I held in regard to gift baskets is no more.
  • Lifeline to business
    Recently, my business lost phone service due to a power transformer that was struck by lightning. Normally, repairs of this nature take very little time, but we were informed after it happened that we might not have service restored for three days. Not knowing what could be done, I assumed we would have to live with it. My business started feeling the effects of not having telephone service almost immediately.
  • Disaster Preparedness in a Post 9/11 World
    So much has changed in the last several years after 9/11, and yet most businesses are still inadequately prepared for disastrous situations. Not only are they vulnerable from the threat of terrorism, but from security and natural disaster standpoints as well.
  • Disaster Recovery More Than Meets the Eye
    As the Vice President of Operations for an online retailer of contact lenses, I am used to the potential problems related to doing business on the World Wide Web. Like any other online retailer, we have a responsibility to our customers to maintain their personal and payment information with the strictest of confidence and within regulatory guidelines mandated by our government.
  • Do You Know Where Your Teen Is? You Do With Spy Matrix GPS
    Spy Matrix GPS is the ultimate in car tracking technology. It is easy to use, easy to hide, and easy to follow. It is the perfect way for you to know where your car is now, and where you car was. Plus, this is a portable device, allowing you to transfer it to different cars at need. You can have peace of mind knowing where your car is it all times. And when you have teenagers, you can know where they have your car, thanks to the Spy Matrix GPS.
  • Be An Effective Mobile Phone Spy
    There are many ways to listen for important information that you can use in the future. Because most people own mobile phones, and because they are on the rise as a primary phone, it can be worth your while to learn to be a mobile phone spy. Private investigators and bounty hunters can use the techniques of a mobile phone spy in order to learn information for their clients and gather evidence. People can be quite unguarded while speaking on a cell phone; it can be the perfect way to hone your spying skills.
  • Cell Phone Listening Devices Keep Tabs on Teens
    Nearly every high school student, and even many junior high students, has a cell phones. This makes it very easy for you to keep tabs on your teenagers with cell phone listening devices. Because they are interested in have phones that allow them to call their friends, you will be the hero when you give them a cell phone.
  • Protect Yourself from Cell Phone Bugs
    Do you have conversations over the phone that you do not want others to hear? If so, then it may be necessary to protect yourself from cell phone bugs. Cell phone bugs are just as high tech as many other bugs, and can pose even more of a threat, since they are harder to detect. Depending on the bug that is used to listen to your conversation, you might not even realize that someone nearby can hear every word crystal clear.
  • How to Tap Your Own Phone Line
    It may seem kind of strange that you would want to know how to tap your own phone line. After all, aren’t phone taps meant to be used on other people? However, there is a definite advantage to having a tap on your own line, as long as you are the one doing the tapping.
  • Why You Need Covert Listening Devices
    Covert listening devices are those items that are hidden and meant to listen in on others’ conversations. These devices are often very small and hidden, or they may be disguised to look like ordinary household items. There are a variety of covert listening devices, and they are essential to the success of any surveillance operation or surveillance business.
  • Cheaper is Not Always Better
    I work for a large insurance firm in the northwest, in an office with over 500 other employees. Management recently decided to replace our existing phone system as the old system was no longer meeting our needs. I and my co-workers were under the impression that they were going to update the system, as in "make an improvement", and that we would have late model phones with technological advancements galore. Boy, were we in for a surprise.
  • Business Basics for Catalog Retailers
    Catalog retail is a world all it's own. Many considerations that other retailers don't have to deal with are of utmost importance to a catalog retailer. To name a few, the ordering process, warehousing and shipping must be streamlined for maximum efficiency. Maintaining a top notch inventory control and receiving department is also very crucial to business success. Above all, however, a catalog retailer must have a quality business phone system.
  • Gift Basket Heaven
    I love receiving gifts, and let's face it...who on earth doesn't. Getting flowers from my husband always makes me feel special. The cards I get from the kids on my birthday and the holidays are precious to me. Still, there is one gift I look forward to more than any other. I have an aunt who I have always been very close to and who sends me a gift basket every year for Christmas.
  • Hoodia and the Battle of the Bulge
    I have tried everything, and I mean everything to lose weight. I have been on the grapefruit diet, the low carb diet, the low fat diet and the starvation diet. While each of these allowed me to lose a few pounds within a couple of weeks, all were almost impossible for me to stay on. I have tried every weight loss pill known to man.
  • Hoodia Heaven
    As a certified gym rat, I'm constantly talking to different people about supplements, weight loss products, and diet foods. If it's out there, I've heard of it and probably know someone who has tried it. In the past few months, I've talked to more people about the weight loss supplement hoodia than any other product. Here are some of the things people I know have said about hoodia...
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